Production deployments

States running on VCPMS

Each story below reflects a real deployment - with the configuration decisions, pain points resolved, and specific capabilities that mattered.

State programs using VCPMS

In production across two states - with Alaska implementation currently in progress.

Maine Victims' Compensation Program

Maine's victim compensation program has been running on VCPMS in full production since 2023, branded locally as CAMS. VCPOffice, VCPOnline, and VCPAdvocate are live, with partial law-enforcement access. HEART4Victims delivered the implementation on time and within budget. As a smaller state program, Maine demonstrates that "configure-don't-customize" economics let compact programs share the full feature surface with larger tenants without custom builds.

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Oklahoma Crime Victims Compensation Program

The Oklahoma Crime Victims Compensation Board (OCVCB) administers compensation for victims of violent crime - medical, mental-health, funeral, lost wages. HEART4Victims has partnered with OCVCB since October 2018. Oklahoma's online victim application and vPostalBox have been live since 2019, with ~60% of claims now filed online. A signed 5-year subscription contract is now in active implementation to replace OCVCB's 35-year-old Microsoft Access back-office with the full VCPMS platform - including the SANE module and determination docket management.

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Alaska Violent Crimes Compensation Board

VCPMS implementation is currently active for Alaska's Violent Crimes Compensation Board. The deployment will give Alaska the full purpose-built portal suite (VCPOffice, VCPOnline, VCPAgency) with tenant-specific configuration for Alaska statute, eligibility rules, and reporting requirements.

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